Can I Get Att Internet at My Address
In this commodity
- AT&T Internet plans and prices
- Internet connexion types AT&T offers
- AT&T Internet availability
- What to expect from your AT&T internet bill
- Strong customer satisfaction numbers
- Summary and FAQs
Back in May 2021, AT&T CEO John Stankey declared the company would put greater focus on expanding its fiber footprint. In fact, Stankey went further and said AT&T would home in on "the single goal of offering the all-time fixed-broadband service in the market place."
Now, in 2022, AT&T has leaned into that goal by announcing new multi-gig plans in more than 70 cities. The new speeds will be available to just over five million customers immediately with that number expected to grow throughout 2022.
So, where does that put AT&T now? If you're living in 1 of the 21 states where AT&T provides internet service and are eligible for one of the company's fiber plans, then y'all're in a perfect spot. AT&T'southward cobweb internet offers a not bad connexion at a terrific value. Yet, the majority of customers within AT&T'due south service surface area aren't living in homes wired for fiber. Instead, AT&T connects those customers using either fixed wireless or a DSL hybrid service. In both cases, that means less value and much slower speeds than what you'll become with cobweb.
Like
- No contracts required to receive the everyman available price
- No information caps for whatsoever fiber plans
- Valuable perks and promotional offers
Don't Like
- Much slower DSL plans are more prevalent than fiber options
- No way to avert additional monthly router fees if you're not a fiber customer
- Information caps enforced on all not-fiber plans
In other words, recommending AT&T Internet really comes down to where you live and what's bachelor at your address. If AT&T cobweb is an pick, and so movement it right to the acme of your list. But if you're not serviceable for fiber, shop around to run across if yous can practise better than AT&T's fixed wireless or DSL solutions.
AT&T Net plans and prices
AT&T offers several cobweb net plans, none of which come up with contracts or data caps. The company tells CNET that 3 of those cobweb plans -- Internet 300, Cyberspace 500 and Internet chiliad -- are available to just nether a third of customers in the company's footprint. The multi-gig plans are bachelor to a smaller portion of that base, currently just over five million.
The residue of the plans use a DSL/cobweb hybrid approach to service the rest of AT&T's customer base, though the improver of DSL infrastructure means that speeds are a lot slower.
Hither'south your full listing of options:
AT&T dwelling internet plans
| Programme | Max speeds | Promo toll (first 12 months) | Regular monthly cost (subsequently 12 months) | Equipment fee | Information Cap |
|---|---|---|---|---|---|
| AT&T Fixed Wireless | 10Mbps download, 1Mpbs upload | $70 | $seventy | $10 modem/router rental (unskippable) | 350GB |
| AT&T Cyberspace ten | 10Mbps download, 1Mpbs upload | $45 | $55 | $10 modem/router rental (unskippable) | 1TB |
| AT&T Internet 18 | 18Mbps download, 1Mpbs upload | $45 | $55 | $10 modem/router rental (unskippable) | 1TB |
| AT&T Net 25 | 25Mbps download, 2Mpbs upload | $45 | $55 | $10 modem/router rental (unskippable) | 1TB |
| AT&T Internet 50 | 50Mbps download, 10Mpbs upload | $45 | $55 | $10 modem/router rental (unskippable) | 1TB |
| AT&T Internet 100 | 100Mbps download, 20Mpbs upload | $45 | $55 | $10 modem/router rental (unskippable) | 1TB |
| AT&T Fiber - Internet 300 | 300Mbps download, 300Mpbs upload | $55 | $55 | None | None |
| AT&T Cobweb - Internet 500 | 500Mbps download, 500Mpbs upload | $65 | $65 | None | None |
| AT&T Fiber - Internet 1000 | 940Mbps download, 880Mpbs upload | $80 | $eighty | None | None |
| AT&T Fiber - Net 2000 | 2Gbps download, 2Gbps upload | $110 | $110 | None | None |
| AT&T Fiber - Internet 5000 | 5Gbps download, 5Gbps upload | $180 | $180 | None | None |
For most of its serviceable areas, AT&T offers at least three of the above plans. In a few geographic locations, mainly rural or suburban areas, you may merely have access to AT&T Internet Basic (not shown in the table above), which features either a 5-megabits-per-second plan or one offering one.v or 0.8Mbps. Basic is the right discussion for information technology and perchance too generous.
AT&T says that information technology'due south expanding its fiber network with a goal of roofing 30 million customer locations by 2025.
Stephen Shankland/CNETHere are the net connection types AT&T offers
In that location are a couple of potential outcomes when you lot seek to sign up for AT&T Cyberspace. If you run into any of the 300, 500 or gig speed tiers offered at your address, then you have access to AT&T's cobweb internet service, which uses 100% fiber technology. Fiber connections are symmetrical by blueprint, which ways that your upload speeds will be merely as fast every bit your downloads, dissimilar DSL, cable and other modes of net. That's specially useful for videoconferencing, transferring files (for those of us working and schooling from home) and online gaming.
Exterior of the fiber plans, most of the rest of AT&T plans are DSL, a hybrid of fiber-optic and copper cable. This means speeds are much slower than a pure cobweb connectedness, and you lot won't see upload speeds that are as high as your download speeds.
In addition to AT&T'south fiber and DSL plans, the visitor offers a fixed-wireless option, which involves installing an antenna and wireless equipment within the abode. Speeds won't go much higher than 10Mbps with a connection like that -- information technology'south intended by and large for homes that lack other options for getting online.
Co-ordinate to the about recent report from the Federal Communications Commission, AT&T Internet plans are 30% cobweb, vii% fixed wireless and the residual are DSL. That said, the FCC's numbers are out of date (and the data comes with plenty of other flaws, too).
An AT&T spokesperson wouldn't disclose the nigh current breakdown of its service plans when we asked, but the visitor says that its fiber footprint is larger than the FCC's year-onetime data suggests. As we mentioned at the summit of the page, AT&T'southward CEO has doubled down on the company'due south delivery to cobweb expansion.
AT&T dwelling house net is available in 21 states throughout the South, the W and the Midwest.
FCC/MapboxAT&T Internet availability
AT&T's internet service expanse covers 21 states across the country. The list includes Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Missouri, Mississippi, North Carolina, Nevada, Ohio, Oklahoma, South Carolina, Tennessee, Texas and Wisconsin. You tin can dig deeper on the AT&T coverage map to uncover the specific cities included within each country.
What to expect from your AT&T Internet bill
For the most part, AT&T Internet is straightforward. But there are a few differences from other internet service providers that are worth paying attention to.
Unless y'all've got a cobweb programme, yous tin can't skip the equipment fee
Whereas many ISPs -- including Spectrum, Verizon and Xfinity, among others -- give you the option to avert a modem or router rental by using your own equipment, you won't be able to escape that accuse with AT&T if yous have a DSL or stock-still wireless program. You have to use the AT&T Wi-Fi Gateway, which adds an extra $10 a month to your nib.
Ane-time fees
AT&T charges $99 for a total, in-home tech installation. For some addresses, there's no self-install option (you take to become online to find out if y'all "qualify" for the self-install kit). On the positive side, you'll frequently find online promos where the $99 fee is waived (typically for the higher-speed plans), so keep your optics peeled for offers similar that. If none are available, you could as well try request them to waive it when you're calling to sign up.
If you're struggling to get a signal in the far reaches of your home, AT&T volition sell you a Smart Wi-Fi Extender to pair with the gateway. Those will cost you $l each.
No data caps -- at least not with fiber
This is where things get a piddling squirrelly. For the almost role, AT&T Internet plans don't come with data caps. Customers get unlimited data with all fiber plans. That means you won't accept to track your information usage for fearfulness of fees or throttling issues one time you hit some arbitrary threshold. Just in that location's all the same a decent clamper of AT&T'southward geographic footprint where fiber isn't yet bachelor, and in those cases, there is a data assart.
Non-fiber AT&T Internet plans (0.8Mbps-100Mbps) have a information cap of 1 terabyte (1,000 gigabytes). If you go over that monthly limit, you'll incur a $ten accuse for each boosted 50GB of data that you use, upwards to a total of $100 a month. That'due south right on par with other major providers who enforce a data cap, including Comcast Xfinity and Cox, but both offer caps that are a flake higher, at around i.25TB (1,250GB). Cox also waives all of your overage charges the first calendar month yous intermission the cap. But don't expect a free pass like that from AT&T.
If you recall you're likely to surpass AT&T's data allowance, you can upgrade your plan to include unlimited data for an boosted $30 a month. Some other option is to choose a TV and net packet, which would permit you to get unlimited data at no extra accuse -- though there's usually a contract involved with whatever bundling of services.
One last caveat -- the data allowance for AT&T Stock-still Wireless Internet is really 350GB a month. While the $ten accuse for each additional 50GB you utilize is the same as above, fixed wireless customers can be billed upwardly to a total of $200 extra per month for overage fees. That'due south a recipe for sticker shock, and so you'll want to be extra cautious with your information usage if y'all're a fixed wireless subscriber.
Access to the AT&T Wi-Fi Hot Spot Network is complimentary
AT&T's nationwide network of over 30,000 hotspots is costless to all AT&T Net customers. This allows you to be connected when y'all're abroad from habitation without using upwards your mobile data. Check out AT&T'south mobile hotspot map to get a sense of where you lot can detect those bachelor locations.
AT&T Net offers nice deals and promotions
AT&T likes to run brusk-term promotions and deals throughout the twelvemonth. Currently, ane of the main promos offered is a $200 AT&T Visa Reward Card for new fiber customers that order online.
If you opt for the visitor's fastest plans, Net chiliad or above, AT&T volition throw in a free subscription to HBO Max. That'south a decent value: HBO Max costs $fifteen a month, and so that's worth $180 a twelvemonth. Also, many ISPs will cut you off after a twelvemonth, but AT&T will comprehend the subscription for the life of your fourth dimension equally an internet customer.
AT&T Net boasts strong customer satisfaction numbers
AT&T crows that "you deserve the best," and the company points to its stellar showing in J.D. Ability'due south United states of america Residential Internet access provider Satisfaction Study as prove that information technology'due south delivering. AT&T nabbed the elevation spot in the North Central and S regions in that study, with an average score of 738 on a 1,000-indicate scale. Just Verizon (758) and Midcontinent (754) tin can point to a higher average in the survey, but they each only competed in ane region. AT&T locked horns with the competition in 3 areas.
AT&T Internet fared just as well with the American Customer Satisfaction Index, which releases a yearly customer satisfaction survey for cyberspace providers. AT&T's 2022 score of 71/100 was tied with Verizon Fios for the top spot and well ahead of all other competitors and alee of the industry average of 65. AT&T also saw a jump of just over 4% in its score from the previous year, which was the biggest jump among all providers from 2022 to 2021.
The ACSI also surveys customer satisfaction with each provider'southward Wi-Fi equipment, and just like the overall score, AT&T saw a 4-point bump here, besides. With a score of 74 out of 100, AT&T's equipment tied with Verizon for the superlative spot among all providers. That'southward a notable fleck of reassurance for DSL and fixed wireless customers, given that AT&T doesn't let you use any other modem in identify of its own gateway.
To sum it up
If AT&T's fiber service is an option for your accost, information technology's tough to observe a better combination of service and affordability. The catch? AT&T's fiber plans aren't an selection for approximately two-thirds of the visitor's coverage area. All other AT&T plans are fraught with issues not faced by cobweb, from slower download speeds to data caps. Simply put, don't hesitate if you lot can get an AT&T fiber programme, but research your options if but lower speeds are offered in your expanse.
AT&T Internet FAQs
Does AT&T Internet Service require a contract?
No. While the promo price typically expires after your kickoff year of service, y'all don't have to sign a term agreement to receive that price.
Is AT&T Internet fast?
The answer to this question always depends on which plans are available in your area. No matter the fastest plan that any provider might offer (say, the 3,000Mbps Gigabit Pro plan from Xfinity), it'due south moot if information technology isn't available at your address. So, for case, AT&T'southward new Internet 5000 program is the fastest residential plan you lot can find from a national Internet access provider, simply information technology'due south not available to all AT&T areas. Currently, information technology covers but over v million households across 70 metro areas.
For a third-party perspective on what's fast, the speed-testing website Ookla tracks ISPs based on its scoring system that looks at both download and upload speeds. Using the most recent metrics taken during the third quarter of 2021, AT&T came in 5th identify, backside Verizon, Cox, Xfinity and Spectrum (in that gild).
Similarly, AT&T ranks in 5th place when you lot look at Ookla'south Consistency Score -- a different measure showing how oft providers deliver broadband speeds to customers. Surprisingly, it wasn't fifty-fifty that close, with AT&T Cyberspace at 78.2% and the aforementioned four providers ahead of them at either 83% or higher.
Finally, call back that those scores take into account all AT&T plans, not only the speedy fiber options. So the slower numbers from AT&T'south DSL and fixed wireless plans come up into business relationship here, too.
Does AT&T offer any low-price internet options?
Yes. Access from AT&T is an affordable option for eligible households within the 21 states that AT&T services. There are two tiers available. The showtime features internet service up to 10Mbps for $v-$10 a month. The newest tier features up to 100Mbps symmetrical speeds for $30 a month.
Both plans are available for limited-income households participating in the Supplemental Nutrition Assistance Programme or getting Supplemental Security Income benefits. All households that qualify for the government's Affordable Connectivity Program will also qualify for Access from AT&T.
How tin I cancel my AT&T Internet?
You can offset the process past going to the AT&T Contact Usa folio. You tin can abolish AT&T Internet at whatsoever time without an early termination fee since no contracts are required for service. All the same, since you become billed on a month-to-month footing, you will not receive a refund or credit if you cancel before the end of your billing cycle.
Also, pay attention to the small print of some of your promo offers. If you have an internet plan that gets you lot free HBO Max, for example, yous'll lose that admission upon counterfoil.
Lastly, if yous want to transfer your service, rather than cancel (for a pending movement, for example), you can contact an AT&T moving specialist at 800-288-2020.
Source: https://www.cnet.com/home/internet/att-internet-review/
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